INTERNATIONAL SHIPPING

International Shipping Terms & Conditions

  • All prices listed are in U.S. dollars. For conversion, we recommend using our free currency converter located at the top right corner of our website.
  • International orders may require an additional 1-5 business days or more processing time prior to the shipment as we need to consolidate the items at our distribution centre to enable the most effective shipping rates for you.
  • International shipping will be with reputable carriers USPS , Fedex or DHL.
  • Some International destinations will offer multiple shipping options during checkout, including expedited.
  • Estimated shipping times will be displayed during checkout. 
  • A tracking number will be provided for all International orders excluding Russia.
  • If no additional shipping options are available during checkout, we have automatically applied the fastest and most competitive shipping options based on the order dimensions.
  • Some brands have shipping export restrictions due to manufacturer restrictions. 

Returns / Exchanges 

  • If for any reason, you are not satisfied with your purchase(s), you may return, at your expense, the unused, unworn product(s) within 45 days of the original purchase date, for an exchange or refund of the original purchase price of the product(s) only.
  • Customer is responsible for all return shipping costs incurred with returning any items for exchange, refunds or warranty claims. 
  • Customer is responsible for any brokerage fees.
  • Any COD shipment or any additional fees charged to MotoStreet Pilot will be rejected.
  • Standard terms and conditions apply to International returns apply. Please view our Returns Policy 

    Customs Tax & Duty 

    • MotoStreet Pilot welcomes customers from across the Globe therefore the recipient is responsible for assuring the product can be legally imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
    • The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country, exceeding a de minimus value imposed by the relevant Country.
    • Additional charges for customs clearance must be fulfilled by the recipient.  Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded.
    • Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
    • To avoid a delay in receiving your order from customs, we strongly suggest: Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5-7 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • If you have any questions regarding your order, please contact us and one of our friendly staff members will be happy to assist. 

    Warranty Claims 

    • Please contact MotoStreet Pilot for warranty claims. Items may need to be shipped back to the U.S. for inspection or repair. 
    • Customer is responsible for all associated shipping costs.

    International Shipping Destinations

    • APO (US MILITARY)
    • AUSTRALIA 
    • AUSTRIA 
    • BELGIUM 
    • BULGARIA 
    • CANADA 
    • CYPRUS 
    • CZECH REPUBLIC 
    • DENMARK 
    • ESTONIA 
    • FINLAND 
    • FRANCE 
    • GERMANY 
    • GREECE 
    • GUAM 
    • HUNGARY 
    • IRELAND 
    • ISRAEL 
    • ITALY 
    • JAPAN 
    • LATVIA 
    • LITHUANIA 
    • LUXEMBOURG 
    • MALTA 
    • NETHERLANDS 
    • NEW ZEALAND 
    • POLAND 
    • PORTUGAL 
    • PUERTO RICO 
    • ROMANIA 
    • RUSSIA 
    • SLOVAKIA 
    • SLOVENIA 
    • UNITED ARAB EMIRATES
    • VIRGIN ISLANDS